Privacy Policy

Effective Date: [2/12/2025] Last Updated: [5/24/2025]

1. Introduction

​

Welcome to American Ironclad ("we," "us," "our"). We are committed to protecting your privacy and handling your personal information with transparency and care. American Ironclad provides IT security, comprehensive IT support, secure tech consulting, data recovery, secure data destruction services, an "Ironclad Tool Box" of free client-side utilities, and sells encrypted storage drives, primarily serving the Wichita, Kansas community.

​

This Privacy Policy outlines how we collect, use, share, protect, and retain your personal information when you visit our website [Insert Your Website Address Here] (the "Site"), use our services, purchase our products, or otherwise interact with us. It also describes your rights and choices regarding your personal information.

​

By accessing our Site or using our services, you acknowledge that you have read and understood this Privacy Policy.

​

2. Information We Collect

​

We collect various types of information, including:

​

• Personal Information You Provide Directly:

​

• Contact Information: Your name, email address, phone number (if provided), and physical address (if provided for billing, on-site service, or product shipment).

​

• Account Information: If you create an account on our Site (for ordering products, blog interactions, messaging, or customer inquiries), we collect information such as your name, email address, shipping/billing address, phone number, and any other information you provide. Passwords for your account are managed and stored securely by our website platform provider, Wix, using industry-standard practices like hashing.

​

• Payment Information: When you make a purchase or pay for services, payment transaction details are processed by our third-party payment processor, Wix Payments (or other integrated Wix payment solutions), or, if you select such an option at checkout, by a "Buy Now, Pay Later" (BNPL) service provider. We do not directly collect, store, or have full access to your complete payment card details.

​

• Communications: Records and copies of your correspondence if you contact us (e.g., emails, chat transcripts, messages sent via our Site or Session Secure Messenger).

​

• Service-Related Client Data: In the course of providing IT support, tech consulting, data recovery, or secure data destruction services, we may access, collect, or temporarily store information located on your devices, drives, or systems. This can include system configurations, website files, operational data, or other proprietary or personal information necessary to perform the requested service. (See Section 8: Data Security for how this sensitive data is handled).

​

• Information Collected Automatically:

​

• Website Usage Data: When you visit our Site, we and our third-party service providers (like Wix and Google Analytics) may automatically collect information about your device and your interaction with our Site, including your IP address, geographical location (derived from IP), browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.

​

• Cookies and Tracking Technologies: We use cookies and similar technologies on our Site. For more information, please see Section 6: Cookies and Tracking Technologies.

• Information from the "Ironclad Tool Box":

​

• The tools within our "Ironclad Tool Box" are designed to be client-side, meaning they primarily operate within your web browser on your own device. Most tools will not transmit data back to our servers or any third party. However, some specific tools may need to interact with external APIs to function. In such cases where data is transmitted to an external API, we plan for such data to be hashed and/or encrypted in transit. We encourage you to review any specific notices provided with each tool.

​

3. How We Collect Your Information

​

We collect information:

​

• Directly from you: When you provide it to us by filling out forms on our Site, creating an account, making a purchase, requesting services, communicating with us via email, phone, chat, Session Secure Messenger, or otherwise.

​

• Automatically as you navigate the Site: Through cookies, server logs, and website analytics tools provided by Wix and Google Analytics.

​

• From our website platform provider (Wix): When you interact with features hosted by Wix, such as account creation, e-commerce, or Wix’s built-in communication tools.

​

4. How We Use Your Information

​

We use the personal information we collect for the following purposes:

​

• To Provide and Manage Our Services and Products:

​

• To deliver the services you request, including IT support, secure tech consulting, data recovery, and secure data destruction.

​

• To fulfill and manage your orders for our Encrypted Storage Drives, including processing payments and arranging shipment.

​

• To create, maintain, and secure your user account on our Site.

​

• To provide customer support and respond to your service-related requests.

​

• To Communicate With You:

​

• To respond to your inquiries, comments, questions, and requests.

​

• To send you administrative information, such as updates on your account, transactions, services, and changes to our terms, conditions, and policies.

​

• For Payment Processing:

​

• To process your payments for products or services, facilitated through Wix Payments or chosen BNPL providers.

​

• For Marketing and Promotions (with your consent):

​

• To send you newsletters, information about new services or products, special offers, and other marketing communications from American Ironclad that we believe may interest you. We will only send you marketing communications if you have opted-in. You may opt-out at any time by using the unsubscribe link in our emails, adjusting your account settings (if applicable), or contacting us directly.

​

• For Website Improvement and Analytics:

​

• To analyze trends, track user activity, gather demographic information, and improve the functionality, content, and user experience of our Site and the Ironclad Tool Box using data from Wix Analytics and Google Analytics.

​

• For Security and Fraud Prevention:

​

• To protect the security and integrity of our Site, data, services, and business operations.

​

• To prevent, detect, and investigate potentially prohibited or illegal activities, including fraud.

​

• To enforce our terms and conditions.

​

• For Legal Compliance and Protection:

​

• To comply with applicable laws, regulations, legal processes (such as subpoenas or court orders), or governmental requests.

​

• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

​

5. How We Share Your Information

​

American Ironclad does not sell your personal information. We may share your personal information with third parties only in the ways described in this Privacy Policy:

​

• Service Providers: We share information with third-party service providers who perform services on our behalf to support our business operations. These include:

​

• Wix (Our Website Platform Provider): Our Site is hosted and powered by Wix. Wix provides us with the online platform for e-commerce, user accounts, payment processing (Wix Payments), built-in analytics, and integrated email marketing tools. Your data may be stored through Wix’s data storage, databases, and applications. Wix stores your data on secure servers behind a firewall. We encourage you to review Wix's Privacy Policy.

​

• Google Analytics: To analyze website traffic and user interaction. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

​

• Payment Processors: In addition to Wix Payments, if you choose a "Buy Now, Pay Later" (BNPL) service at checkout, we will share necessary transaction information with that BNPL provider to process your payment according to their terms and privacy policy.

​

• Shipping Companies: We will share your name, shipping address, and contact information with shipping companies (e.g., USPS, FedEx, UPS) to deliver your product orders.

​

• Cloud Storage Providers: For sensitive client data accessed during service provision, while this data is encrypted by us using tools like Cryptomator or VeraCrypt before any potential storage, the encrypted containers may be temporarily stored on secure third-party cloud storage services (e.g., OneDrive, Google Drive, Dropbox, Proton Drive, MEGA) for processing or backup during the service period.

​

• Legal Obligations and Safety: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or process, (b) protect and defend our rights or property, (c) prevent fraud, (d) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (e) protect against legal liability.

​

• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

​

• With Your Explicit Consent: We may share your personal information with other third parties for other purposes with your explicit consent.

• ​

6. Cookies and Tracking Technologies

​

Our Site, built on the Wix platform, uses cookies and similar tracking technologies (like web beacons or pixels) to enhance user experience, analyze site traffic and performance, and for essential website functionality.

​

• Types of Cookies We Use (typically managed by Wix):

​

• Essential Cookies: Necessary for the Site to function properly (e.g., security, session management, enabling navigation). These are typically set without requiring explicit consent but are vital for site operation.

​

• Functional Cookies: Allow the Site to remember choices you make (e.g., language preferences, items in a shopping cart) to provide a more personalized experience.

• Performance/Analytics Cookies: Collect information about how you use our Site (e.g., which pages you visit, how long you stay), helping us (and Wix) to improve its performance and your experience. This includes cookies from Google Analytics.

​

• Your Choices Regarding Cookies:

​

• We plan to implement a cookie consent banner on our Site which will provide you with choices regarding non-essential cookies. You will be able to accept, decline, or customize your cookie preferences for non-essential cookies.

​

• Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

​

• Do Not Track Signals: Our Site does not currently respond to "Do Not Track" (DNT) signals from web browsers due to the lack of a finalized industry standard for DNT.

​

7. Ironclad Tool Box

​

The "Ironclad Tool Box" provides free, client-side utilities. Most of these tools are designed to operate entirely within your web browser, meaning data processed by these tools typically remains on your device and is not transmitted to our servers. Some tools may, in the future, require interaction with external APIs to provide their functionality. In such cases where data is sent to an external API, our plan is for such data to be appropriately protected, for example, by hashing or encrypting it during transit. We will strive to provide clear information for each tool regarding its data handling practices.

​

8. Data Security

​

We are committed to protecting the security of your personal information.

​

• Website Platform Security: We rely on the security measures implemented by our website platform provider, Wix, which includes SSL/TLS encryption for data transmitted to and from our Site, and storage of data on secure servers behind a firewall.

​

• Client Service Data: As stated previously, any sensitive client data accessed or temporarily stored by American Ironclad during the provision of services (like data recovery, tech consulting) is encrypted using strong encryption methods (e.g., Cryptomator, VeraCrypt). This encrypted data is stored only for the duration necessary to complete the service and is then securely shredded.

​

• Internal Access Controls: Access to personal information within American Ironclad is restricted to the owner and authorized personnel who need access to perform their job duties (e.g., fulfilling an order, providing support, performing a service).

​

• Employee Training: All employees and personnel who handle personal information are trained on data security awareness and best practices.

​

While we implement robust security measures, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

​

9. Data Retention

​

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required or permitted by applicable law. The retention periods for different types of information are as follows:

​

• Client Account Information: Information associated with your account on our Wix-hosted platform will be retained in accordance with Wix's data retention policies and for as long as your account is active or as needed to provide you services.

​

• Service and Product Purchase Information: We will retain records related to your service engagements and product purchases for as long as necessary for our legitimate business purposes, such as maintaining business records, warranty fulfillment, and to comply with our legal and tax obligations (e.g., tax laws in Kansas may require records to be kept for a specific number of years).

​

• Data Collected During Service Provision: Sensitive client data processed during services is securely shredded within one (1) week of the client's needs being fully met or within one (1) week following the completion or termination of an ongoing service contract.

​

• Marketing Preferences: If you opt-in to receive marketing communications, your information will be kept for this purpose as long as you remain subscribed. If you unsubscribe, your information will be promptly removed from our active marketing lists, though we may retain a record of your opt-out request for compliance purposes.

​

• Website Analytics Data: Data collected by Google Analytics and Wix is retained according to their respective data retention policies. If we download any analytics reports, our current plan is to delete such reports within one (1) year.

​

10. Your Rights and Choices

​

You have certain rights regarding your personal information, subject to local law. These may include the right to:

​

• Access Your Information: You can request access to the personal information we hold about you by contacting us using the details provided below.

​

• Correct or Update Your Information: If you believe any personal information we hold about you is inaccurate or incomplete, you can request that we correct or update it. If you have an account on our Site, you may be able to update some information directly within your account settings.

​

• Delete Your Information: You can request the deletion of your personal information, subject to certain exceptions (e.g., where we are required to retain the information by law or for legitimate business purposes).

​

• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in the emails, by managing your preferences in your account section on our website (if available), or by contacting us directly via email or phone.

​

• Manage Cookie Preferences: As mentioned in Section 6, you will be able to manage your preferences for non-essential cookies via the cookie consent banner we plan to implement, and also typically through your browser settings.

​

• Making Requests: To exercise any of these rights, please contact us using the contact information provided in Section 15 ("Contact Us"). We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

​

11. Children's Privacy

​

Our Site and services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our records promptly. If you believe we might have any information from or about a child under 13, please contact us.

​

12. Third-Party Links

​

Our Site may contain links to other websites or services operated by third parties (e.g., technology partners, resources, articles in our blog, our social media pages, or BNPL service providers). This Privacy Policy does not apply to these third-party sites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with any personal information.

​

13. International Data Transfers

​

American Ironclad is based in Wichita, Kansas, United States. We do not intend to directly transfer personal information collected from you to countries outside the United States. However, some of our third-party service providers (such as Wix and Google) are global companies and may process and store your information in servers located in the United States or other countries, in accordance with their own privacy policies and data processing agreements.

​

14. Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time to reflect changes in our practices, service offerings, or legal requirements. We will post any changes on this page with an updated "Effective Date" and "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or services after any changes to this Privacy Policy are posted will be deemed acceptance of those changes.

​

15. Contact Us

​

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact American Ironclad using one of the following methods:

​

• Email: info@americanironclad.net

​

• Phone: [Listed on our contact us page as well as at the bottom of each page in the footer. 

​

• Website Chat: Via the chat option available on our Site.

​

• Secure Messenger (for privacy-conscious users): Via Session Secure Messenger (You may wish to provide your Session ID or instructions on how to find you on Session).

​

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

​

Note on Kansas Law: American Ironclad is committed to complying with applicable Kansas laws, including but not limited to the Kansas data breach notification statute (K.S.A. §§ 50-7a01 et seq.), which requires us to notify affected Kansas residents in the event of a security breach involving their personal information, and the Kansas Consumer Protection Act.